Last modified 2023-06-12.
Time to read: 1 minutes.
I purchased a Aphex Aural Exciter and Big Bottom Pro Bundle Full License from Avid. The product is made by RØDE in Australia.
I was unable to install using the Avid Link app. Avid does not have good support for anything web-related, including download issues. Their engineering department does not seem to have the necessary skills, and they tend to over-complicate things without any consideration for user experience. The support team is disinterested and does not even pretend to care. I give Avid a big fail on all things web-related, and everything customer-related.
When I tried to manually install using the URL provided from Avid Link,
I discovered that Avid's download link was corrupt.
Eventually I realized that the problem was caused by uBlock Origin,
so I disabled it for
avid.com, and I cleared the browser cookies for
avid.com as well.
After that I was able to download and manually install
Documentation Not Provided
Avid offers no documentation for this product.
The product has virtual knobs and dials but no explanation of what the controls do.
RØDE's tech support sent me the manual (
- RME TotalMix input gains on microphone are fine, no clipping, strong signal, but Pro Tools seems to amplify the inputs a lot when displaying the meter levels (the recorded signal is fine).
Trashing preferences can solve intractable problems.
Mike bought Trasher 3.
It works well.